Just make sure it's one on BMW's compatibility list. I would also try different android model phone as a 3rd test. If the phone they give you does the same thing your old phone did you will know it's the car and not the phone. If the new phone fixes the problem then I would reset your old phone and try it again and see if it works after you reset it. If I were you I would let them buy you a new phone and see if it fixes the problem. However, that's the nature of technology these days. That's why some automakers list the phones that are supposedly "Tested" for compatibility with their vehicles. Many times it can be the phone and in some cases compatibility between the phone and the car. My car: F30 2017 with a My phone: Sony XZ1 running Nougat 8.0. I have reach a consistent bluetooth connection between my Android phone and my car's iDrive. Android phones and BMW's iDrive don't mix well together. In any case, you can't always just blame the car. It is not a new topic by any means so if I break some forum rules, my apologies. However, that's a crap shoot.Īnother option is to borrow another android phone from someone and see if it has the same problem after using it for a few days. You could also try uninstalling all your apps and disabling any app updates that were installed. Unfortunately, if you want to test to see if it's your phone you will need to either reset your phone to factory defaults and then see if it solves the problem. I've experienced this same issue on other vehicles where my Samsung Note 8 would just kill the Bluetooth connection and no longer connect to the car while my wife's Note 10 worked just fine on the same car. Not saying it needs to be "lemoned" out just yet, but eventually that's what BMWNA probably needs to do (replacing all the systems wouldn't make a lot of sense).Īnd - never had any issues with multiple different phones on my old 2012 5 series, so it baffles me that newer cars have such a problemĪctually, there are number of things on your phone that could be causing the problem. I'm afraid that something else is up with the whole system of the car and that in the long run it's going to bite us. Any modern Android phone(or other OS for that matter) should be able to connect to a modern car without anything like this happening. That's great, but it's providing a band-aid, not curing the actual problem. The dealership has tried everything so far - they're now to the point where they seem to make the problem want to go away by blaming the phone and offering to buy us a new phone. Have you tried rebooting iDrive by holding down the volume button until the screen goes black? This fixes many Bluetooth issues and other anomalies in iDrive. I connect with a Samsung Galaxy Note 8 and Note 9. Your mobile device and BMW iDrive 7 system are now connected via Bluetooth.įor more information on your BMW iDrive 7 system, or how to pair your devices with Apple CarPlay, please feel free to contact us to speak with a knowledgeable team member.I've never seen that on my 2020 X7 running 2019/7.59.Confirm that the PIN on your iDrive 7 screen and mobile device match, then press Yes.The two will now begin pairing, and your iDrive 7 screen will confirm the pairing request. on iDrive) Enable Allow A Second Bluetooth Device To Be Paired To iDrive. On your mobile device, select your BMW from the Bluetooth menu. Apple CarPlay lets you connect your iPhone to your BMW and use iOS apps on.The system is now discoverable from your mobile device, and may display nearby devices. To solve them, first, you must ensure that your handheld device is up to date with the latest. Choose from the options how you would like to use your device. Some problems were reported regarding the connection between Android phones and BMWs iDrive unit. On left side of your iDrive 7 screen, press COM > Mobile Devices > New Device.Make sure Bluetooth is activated on your mobile device.Just too add, the Spotify app used to show on the media menu but doesn’t anymore. Phone doesn’t seem to have that setting, I haven’t changed anything on the phone to cause it to stop working. BMW of The Woodlands is here to help with a step-by-step guide on how to pair your mobile device to your new BMW iDrive 7 system with Bluetooth. It’s not an issue with volume, the idrive says Bluetooth audio not available. Bluetooth wirelessly connects your mobile device to your BMW iDrive 7 system allowing you to perform handsfree calls, music streaming, turn-by-turn navigation, and much more.
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